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Bringing total quality to sales
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Política de Devoluciones. |
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Otros libros en la misma sección |
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Descripción del libro usado "Bringing total quality to sales" |
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| Contents: Foreword Preface Quality, Customers, And Flies In the Soup Chapter 1: A sale Isn''t A sale anymore -It''s An Experience for the Customer and a process for the seller Chapter 2: Requisites for total quality in sales Chapter 3: Measuring the quality of the sales function Chapter 4: Getting Started: Self-Assessments of the 10 requisites Chapter 5: Getting Started: Tools to identify and implement opportunities for improvement References Bibliography Index.  Ir al inicio |
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